Apdex

Article summary

Apdex (Application Performance Index) is an open standard developed by an alliance of companies for measuring performance of software applications in computing. Its purpose is to convert measurements into insights about user satisfaction, by specifying a uniform way to analyze and report on the degree to which measured performance meets user expectations. It is based on counts of "satisfied", "tolerating", and "frustrated" users, given a maximum satisfactory response time of t, a maximum tolerable response time of 4t, and where users are assumed to be frustrated above 4t. The score is equivalent to a weighted average of these user counts with weights 1, 0.5, and 0, respectively.

Key claims

1. date of foundation: 2004 — source: Wikipedia · confidence 0.95

Discussion questions

1. Summarise the article in your own words. Which single claim would you verify first, and why?
2. The record states that the date of foundation is "2004". What evidence would count against this claim?
3. Which claim in this article is most likely to be revised as the sources update? How would you check its current status?
4. If two sources disagreed about one of these facts, what would you need in order to trust one over the other?

Bibliography

1. Wikipedia https://en.wikipedia.org/w/index.php?oldid=1361751667