Lesson plan

Context-sensitive help

Context-sensitive help is a kind of online help that is obtained from a specific point in the state of the software, providing help for the situation that is associated with that state. Context-sensitive help, as opposed to general online help or online manuals, does not need to be accessible for reading as a whole. Each topic is supposed to describe extensively one state, situation, or feature of the software. Context-sensitive help can be implemented using tooltips, which either provide a terse description of a GUI widget or display a complete topic from the help file. Other commonly used ways to access context-sensitive help start by clicking a button. One way uses a per widget button that displays the help immediately. Another way changes the pointer shape to a question mark, and then, after the user clicks a widget, the help appears. Context-sensitive help is common in GUI environments. Examples include Apple's System 7 Balloon help, Microsoft's WinHelp, OS/2's INF Help or Sun's JavaHelp.

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Article summary

Context-sensitive help is a kind of online help that is obtained from a specific point in the state of the software, providing help for the situation that is associated with that state. Context-sensitive help, as opposed to general online help or online manuals, does not need to be accessible for reading as a whole. Each topic is supposed to describe extensively one state, situation, or feature of the software. Context-sensitive help can be implemented using tooltips, which either provide a terse description of a GUI widget or display a complete topic from the help file. Other commonly used ways to access context-sensitive help start by clicking a button. One way uses a per widget button that displays the help immediately. Another way changes the pointer shape to a question mark, and then, after the user clicks a widget, the help appears. Context-sensitive help is common in GUI environments. Examples include Apple's System 7 Balloon help, Microsoft's WinHelp, OS/2's INF Help or Sun's JavaHelp.

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Discussion questions

  1. Summarise the article in your own words. Which single claim would you verify first, and why?
  2. Which claim in this article is most likely to be revised as the sources update? How would you check its current status?
  3. If two sources disagreed about one of these facts, what would you need in order to trust one over the other?

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Key claims and bibliography are generated from the same tracked claims and sources as the article page.