Lesson plan

Delivery Performance

Delivery performance (DP) is a broadly used standard KPI measurement in supply chains to measure the fulfillment of a customer's demand to the wish date. Following the nomenclature of the DR-DP-Matrix three main approaches to measure DP can be distinguished: * DP_{T}^{V} * DP_{D}^{S} * DP_{T}^{S} :Type of measurement: volume (V)/singular(S) :Type of view: on time (T)/ delivery (D)

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Article summary

Delivery performance (DP) is a broadly used standard KPI measurement in supply chains to measure the fulfillment of a customer's demand to the wish date. Following the nomenclature of the DR-DP-Matrix three main approaches to measure DP can be distinguished: * DP_{T}^{V} * DP_{D}^{S} * DP_{T}^{S} :Type of measurement: volume (V)/singular(S) :Type of view: on time (T)/ delivery (D)

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Discussion questions

  1. Summarise the article in your own words. Which single claim would you verify first, and why?
  2. Which claim in this article is most likely to be revised as the sources update? How would you check its current status?
  3. If two sources disagreed about one of these facts, what would you need in order to trust one over the other?

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Key claims and bibliography are generated from the same tracked claims and sources as the article page.