Lesson plan

Elastix

Elastix is a unified communications server software that combines IP PBX, email, IM, faxing and collaboration functionality. It has a Web interface and includes capabilities such as a call center software with predictive dialing. The Elastix 2.5 functionality is based on open source projects including Asterisk, FreePBX, HylaFAX, Openfire and Postfix. Those packages offer the PBX, fax, instant messaging and email functions, respectively. As of Elastix 5.0 all functionality is provided through 3CX, a software based private branch exchange (PBX) based on the SIP (Session Initiation Protocol) standard. It enables extensions to make calls via the public switched telephone network (PSTN) or via Voice over Internet Protocol (VoIP) services. Elastix 5.0 is an IP business phone system that supports standard SIP soft/hard phones, VoIP services and traditional PSTN phone lines. Elastix 2.5 is free software, released under the GNU General Public License. Elastix 5.0 is Proprietary released under the terms of the 3CX license.

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Article summary

Elastix is a unified communications server software that combines IP PBX, email, IM, faxing and collaboration functionality. It has a Web interface and includes capabilities such as a call center software with predictive dialing. The Elastix 2.5 functionality is based on open source projects including Asterisk, FreePBX, HylaFAX, Openfire and Postfix. Those packages offer the PBX, fax, instant messaging and email functions, respectively. As of Elastix 5.0 all functionality is provided through 3CX, a software based private branch exchange (PBX) based on the SIP (Session Initiation Protocol) standard. It enables extensions to make calls via the public switched telephone network (PSTN) or via Voice over Internet Protocol (VoIP) services. Elastix 5.0 is an IP business phone system that supports standard SIP soft/hard phones, VoIP services and traditional PSTN phone lines. Elastix 2.5 is free software, released under the GNU General Public License. Elastix 5.0 is Proprietary released under the terms of the 3CX license.

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Discussion questions

  1. Summarise the article in your own words. Which single claim would you verify first, and why?
  2. Which claim in this article is most likely to be revised as the sources update? How would you check its current status?
  3. If two sources disagreed about one of these facts, what would you need in order to trust one over the other?

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Key claims and bibliography are generated from the same tracked claims and sources as the article page.