Lesson plan

Ghost call

A ghost call or phantom call is a telephone call for which, the recipient of the call answers, however there is no one on the other end of the call. The term is also used in managing IP PBX systems. Ghost calls on the lines that cannot be explained or are some residual output of one Real-time Transport Protocol or RTP stream interacting with the PBX. Ghost calls differ from silent calls which tend to be from telemarking organisations with no agents available to speak at the time an automated call has been placed.

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Article summary

A ghost call or phantom call is a telephone call for which, the recipient of the call answers, however there is no one on the other end of the call. The term is also used in managing IP PBX systems. Ghost calls on the lines that cannot be explained or are some residual output of one Real-time Transport Protocol or RTP stream interacting with the PBX. Ghost calls differ from silent calls which tend to be from telemarking organisations with no agents available to speak at the time an automated call has been placed.

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Discussion questions

  1. Summarise the article in your own words. Which single claim would you verify first, and why?
  2. Which claim in this article is most likely to be revised as the sources update? How would you check its current status?
  3. If two sources disagreed about one of these facts, what would you need in order to trust one over the other?

Bibliography

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Key claims and bibliography are generated from the same tracked claims and sources as the article page.