Lesson plan

Hospify

Hospify is secure clinical messaging software similar to WhatsApp. The company is based in Lancashire. The software was created by James Flint, Neville Dastur and Charles Nduka in 2014. Dastur and Nduka are surgeons. The paid version is called Hospify Hub. and was tested at Royal Stoke University Hospital. It can be used for broadcast messaging and is approved for the NHS Apps Library. It took more than a year to pass through “rigorous” testing and assessment processes. Unlike WhatsApp, all data is stored in the user's phone. Transit messages are deleted after 72 hours and data is deleted from the phones after 30 days. It does not show sensitive message content on the phone’s home screen or share photos with the in-phone gallery. It is hoped that it will stop staff sharing sensitive clinical information using consumer services such as WhatsApp. London North West University Healthcare NHS Trust installed the software to help staff communicate with each other and with patients more effectively during the COVID-19 pandemic in England. Staff can take part in one-to-one and group messaging and exchange unlimited text and photo messages. There is a built-in passcode. Phone numbers and email addresses are masked. Data is not harvested for marketing or advertising. By May 2020 it had spread to more than 150 clinical sites.…

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Article summary

Hospify is secure clinical messaging software similar to WhatsApp. The company is based in Lancashire. The software was created by James Flint, Neville Dastur and Charles Nduka in 2014. Dastur and Nduka are surgeons. The paid version is called Hospify Hub. and was tested at Royal Stoke University Hospital. It can be used for broadcast messaging and is approved for the NHS Apps Library. It took more than a year to pass through “rigorous” testing and assessment processes. Unlike WhatsApp, all data is stored in the user's phone. Transit messages are deleted after 72 hours and data is deleted from the phones after 30 days. It does not show sensitive message content on the phone’s home screen or share photos with the in-phone gallery. It is hoped that it will stop staff sharing sensitive clinical information using consumer services such as WhatsApp. London North West University Healthcare NHS Trust installed the software to help staff communicate with each other and with patients more effectively during the COVID-19 pandemic in England. Staff can take part in one-to-one and group messaging and exchange unlimited text and photo messages. There is a built-in passcode. Phone numbers and email addresses are masked. Data is not harvested for marketing or advertising. By May 2020 it had spread to more than 150 clinical sites.…

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Discussion questions

  1. Summarise the article in your own words. Which single claim would you verify first, and why?
  2. Which claim in this article is most likely to be revised as the sources update? How would you check its current status?
  3. If two sources disagreed about one of these facts, what would you need in order to trust one over the other?

Bibliography

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Key claims and bibliography are generated from the same tracked claims and sources as the article page.