Lesson plan

multi-utility

Multi-utility relates to companies offering a wide range of services and/or products. In the business market, this type of service provision usually relates to energy, environmental services, waste issues, infrastructure and/or telecom services. In the consumer market, it often concerns a combined offering of services in the field of energy and digital products and services (telephony, internet and television). Providers like these are also referred to as multi-service providers. So it often concerns services and products in relation to public utilities. Multi-utility has a relation with cross-selling, offering complementary products and services.

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Article summary

Multi-utility relates to companies offering a wide range of services and/or products. In the business market, this type of service provision usually relates to energy, environmental services, waste issues, infrastructure and/or telecom services. In the consumer market, it often concerns a combined offering of services in the field of energy and digital products and services (telephony, internet and television). Providers like these are also referred to as multi-service providers. So it often concerns services and products in relation to public utilities. Multi-utility has a relation with cross-selling, offering complementary products and services.

Key claims

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Discussion questions

  1. Summarise the article in your own words. Which single claim would you verify first, and why?
  2. Which claim in this article is most likely to be revised as the sources update? How would you check its current status?
  3. If two sources disagreed about one of these facts, what would you need in order to trust one over the other?

Bibliography

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Key claims and bibliography are generated from the same tracked claims and sources as the article page.