Lesson plan
ProCare
ProCare was a service offered by Apple Computer for use at Apple retail stores providing enhanced access to services from the Genius Bar. ProCare had an annual membership fee of US$99 for use with up to three Apple computers. Among the services included with membership were scheduling of Genius Bar reservations up to 14 days in advance (vs. 3 days for non-members) and faster turnaround times for in-store repairs. ProCare membership also included personalized setup of new machines, a yearly 'tune-up' and 'backup consultation'. ProCare previously included individualized training and instruction on a variety of topics relating to Apple computers and software, but as of May 2, 2007, this was spun off as a separate training service called One to One. On March 3, 2011, the ProCare service was superseded by Joint Venture from Apple.
Article summary
ProCare was a service offered by Apple Computer for use at Apple retail stores providing enhanced access to services from the Genius Bar. ProCare had an annual membership fee of US$99 for use with up to three Apple computers. Among the services included with membership were scheduling of Genius Bar reservations up to 14 days in advance (vs. 3 days for non-members) and faster turnaround times for in-store repairs. ProCare membership also included personalized setup of new machines, a yearly 'tune-up' and 'backup consultation'. ProCare previously included individualized training and instruction on a variety of topics relating to Apple computers and software, but as of May 2, 2007, this was spun off as a separate training service called One to One. On March 3, 2011, the ProCare service was superseded by Joint Venture from Apple.
Key claims
No claims recorded.
Discussion questions
- Summarise the article in your own words. Which single claim would you verify first, and why?
- Which claim in this article is most likely to be revised as the sources update? How would you check its current status?
- If two sources disagreed about one of these facts, what would you need in order to trust one over the other?
Bibliography
No sources recorded.
Key claims and bibliography are generated from the same tracked claims and sources as the article page.