Lesson plan

Shell Answer Man

The Shell Answer Man was a series of television advertisements from the 1960s through the 1990s sponsored by Royal Dutch Shell in which answers were provided to common questions from the public about driving, with advice on vehicle maintenance, repair and safety, as well as guidance to users of home heating oil. Companion booklets, a series titled the Shell Answer Books, were inserted into major magazines and distributed as free giveaways at Shell gas stations. The ads were aimed at typical drivers, helping inform them how to avoid wasting gasoline through such tips as not making jackrabbit starts, ensuring proper tire inflation, regular oil changes and proper basic maintenance of their vehicle, as well as guidance on how to get the most out of heating one's home. The campaign was developed in the late 1960s for Shell by the advertising firm of Ogilvy & Mather, a relationship that would continue for nearly four decades. Print ads addressed other oil uses, such as touting the benefits of switching to an oil-powered hot water heater and reminding those using oil to heat their homes to make sure that they have enough oil in their tank before cold weather arrives.…

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Article summary

The Shell Answer Man was a series of television advertisements from the 1960s through the 1990s sponsored by Royal Dutch Shell in which answers were provided to common questions from the public about driving, with advice on vehicle maintenance, repair and safety, as well as guidance to users of home heating oil. Companion booklets, a series titled the Shell Answer Books, were inserted into major magazines and distributed as free giveaways at Shell gas stations. The ads were aimed at typical drivers, helping inform them how to avoid wasting gasoline through such tips as not making jackrabbit starts, ensuring proper tire inflation, regular oil changes and proper basic maintenance of their vehicle, as well as guidance on how to get the most out of heating one's home. The campaign was developed in the late 1960s for Shell by the advertising firm of Ogilvy & Mather, a relationship that would continue for nearly four decades. Print ads addressed other oil uses, such as touting the benefits of switching to an oil-powered hot water heater and reminding those using oil to heat their homes to make sure that they have enough oil in their tank before cold weather arrives.…

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Discussion questions

  1. Summarise the article in your own words. Which single claim would you verify first, and why?
  2. Which claim in this article is most likely to be revised as the sources update? How would you check its current status?
  3. If two sources disagreed about one of these facts, what would you need in order to trust one over the other?

Bibliography

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Key claims and bibliography are generated from the same tracked claims and sources as the article page.