Lesson plan
Support.com
Support.com is a technical support service for businesses and consumers offered by RealDefense LLC. As Support.com, Inc., it was headquartered in Wilmington, Delaware with an administrative office in Sunnyvale, California. The services are performed on Windows, macOS, iOS, and Android, supporting connected and smart devices. These services are performed by a remote, full-time workforce based mainly in the U.S. Support.com also owns RightHand IT, headquartered in Louisville, Colorado, which provides managed IT services for small businesses.
Article summary
Support.com is a technical support service for businesses and consumers offered by RealDefense LLC. As Support.com, Inc., it was headquartered in Wilmington, Delaware with an administrative office in Sunnyvale, California. The services are performed on Windows, macOS, iOS, and Android, supporting connected and smart devices. These services are performed by a remote, full-time workforce based mainly in the U.S. Support.com also owns RightHand IT, headquartered in Louisville, Colorado, which provides managed IT services for small businesses.
Key claims
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Discussion questions
- Summarise the article in your own words. Which single claim would you verify first, and why?
- Which claim in this article is most likely to be revised as the sources update? How would you check its current status?
- If two sources disagreed about one of these facts, what would you need in order to trust one over the other?
Bibliography
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Key claims and bibliography are generated from the same tracked claims and sources as the article page.