Team error

Team Error refers to errors that occur in settings where multiple people are working together. Dependency increases the likelihood of human error due to interactions with other seemingly independent defense mechanisms. Engaging multiple people to perform a task does not ensure that the task will be done correctly. One potential dependency is team error, an error of one or more members that allows other individual members of the same group to make a mistake.

Team Error refers to errors that occur in settings where multiple people are working together. Dependency increases the likelihood of human error due to interactions with other seemingly independent defense mechanisms. Engaging multiple people to perform a task does not ensure that the task will be done correctly. One potential dependency is team error, an error of one or more members that allows other individual members of the same group to make a mistake. ==Examples== ==Strategies tend to reduce the occurrence of team errors== The following strategies were proposed by the DOE Human Performance Improvement Handbook. Maintain freedom of thought from other team members. Challenge actions and decisions of others to uncover underlying assumptions. Train people on team errors, their causes and interventions. Participate in formal team-development training. Practice questioning attitude/situational awareness on the job and during training. Designate a devil's advocate for problem-solving situations. Call “timeouts” to help the team achieve a shared understanding of plant or product status. Perform a thorough and independent task preview before the pre-job briefing. Establishing a strong leader with a clear vision and goals that established a structure Assign tasks strategically based on team member strengths Increase team familiarity to allow improved coordination, trust Actively sharing knowledge during team meetings Reward group success ==See also== Human error Human reliability Latent human error Halo Effect Pilot error Groupthink Diffusion of responsibility Cascading failure ==References== ==External links== DOE-HDBK-1028¹-2009, Human Performance Improvement Handbook Responsibility Diffusion in Cooperative Collectives; Virginia Commonwealth University Donelson R. Forsyth; Linda E. Zyzniewski; U.S. Coast Guard Academy, Cheryl A. Giammanco. Collective Failure: The Emergence, Consequences, and Management of Errors in Teams, Cornell University, Bradford S. Bell; Steve W. J. Kozlowski

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