Lesson plan

Telephony Server Application Programming Interface

Telephony Server Application Programming Interface was a computer telephony integration standard developed and promoted by Novell and AT&T. It consisted of a number of call control commands for switching calls, voice mail and call logging using NetWare servers. Unlike the competing Telephony Application Programming Interface from Microsoft and Intel, it was a server-based system that did not expect client-side equipment to handle call switching. This was important to AT&T, which sold large telephone switches that Telephony Server Application Programming Interface was intended to work with.

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Article summary

Telephony Server Application Programming Interface was a computer telephony integration standard developed and promoted by Novell and AT&T. It consisted of a number of call control commands for switching calls, voice mail and call logging using NetWare servers. Unlike the competing Telephony Application Programming Interface from Microsoft and Intel, it was a server-based system that did not expect client-side equipment to handle call switching. This was important to AT&T, which sold large telephone switches that Telephony Server Application Programming Interface was intended to work with.

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Discussion questions

  1. Summarise the article in your own words. Which single claim would you verify first, and why?
  2. Which claim in this article is most likely to be revised as the sources update? How would you check its current status?
  3. If two sources disagreed about one of these facts, what would you need in order to trust one over the other?

Bibliography

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Key claims and bibliography are generated from the same tracked claims and sources as the article page.