Voce

Article summary

Voce (Italian for voice) was a premium Mobile Virtual Network Operator (MVNO) using the AT&T GSM network sold by Neiman-Marcus and created by Japanese company Faith Communications. During the month of January 2008, ownership was transferred to SunCal Midwest. The service launched November 2005 and subsequently shut down February 1, 2008 with no official announcement, which caught most customers and some company executives completely by surprise. The MVNO targeted individuals who desired a mobile phone with unlimited calling, plus an included concierge service. The initiation fee was $500, with a recurring $200 monthly charge (excluding tax). Included was a free customized Voce handset with damage insurance, free trade-in replacements every twelve months, and free accessories, unlimited domestic calling and roaming, unlimited directory assistance, SMS, and WAP, personalized setup and training, and unlimited access to a concierge for travel assistance, technical support, and other services. The original plan was for a $1500 sign up fee and $500 monthly charge, but with new handsets every four months. Handsets available were the Motorola KRZR, Nokia E61i, Nokia N95, LG Prada, Nokia 8600 Luna, Sony Ericsson W880i. Voce was available in Arizona, California, Florida, Nevada, New Jersey, and New York.…

Key claims

No claims recorded.

Discussion questions

1. Summarise the article in your own words. Which single claim would you verify first, and why?
2. Which claim in this article is most likely to be revised as the sources update? How would you check its current status?
3. If two sources disagreed about one of these facts, what would you need in order to trust one over the other?

Bibliography

No sources recorded.