Lesson plan
Work systems
A work system is a socio-technical system in which human participants and/or machines perform tasks using information, technology, and other resources to produce products and services for internal or external customers. Typical business organizations contain work systems that procure materials from suppliers, produce products, deliver products to customers, find customers, create financial reports, hire employees, coordinate work across departments, and perform many other functions. The concept is widely used in understanding IT-reliant systems within organizations and has been a topic of academic study since at least 1977.
Article summary
A work system is a socio-technical system in which human participants and/or machines perform tasks using information, technology, and other resources to produce products and services for internal or external customers. Typical business organizations contain work systems that procure materials from suppliers, produce products, deliver products to customers, find customers, create financial reports, hire employees, coordinate work across departments, and perform many other functions. The concept is widely used in understanding IT-reliant systems within organizations and has been a topic of academic study since at least 1977.
Key claims
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Discussion questions
- Summarise the article in your own words. Which single claim would you verify first, and why?
- Which claim in this article is most likely to be revised as the sources update? How would you check its current status?
- If two sources disagreed about one of these facts, what would you need in order to trust one over the other?
Bibliography
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Key claims and bibliography are generated from the same tracked claims and sources as the article page.