Lesson plan

Workforce modeling

Workforce modeling is the process by which the need (demand) for skilled workers at a particular time is matched with the availability and preference of skilled workers (supply). The resulting mathematical models can be used to perform sensitivity analysis and generate reports and schedules. Workforce modeling is generally found in industries that have complex work rules, skilled or certified workers, medium to large teams of workers, and fluctuating demand. Some examples include healthcare, public safety, and retail. A workforce modeling solution can also refer to software demonstrating the number of staff necessary to complete tasks according to workload volumes/output by the time of day, day of the week, or time of year.

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Article summary

Workforce modeling is the process by which the need (demand) for skilled workers at a particular time is matched with the availability and preference of skilled workers (supply). The resulting mathematical models can be used to perform sensitivity analysis and generate reports and schedules. Workforce modeling is generally found in industries that have complex work rules, skilled or certified workers, medium to large teams of workers, and fluctuating demand. Some examples include healthcare, public safety, and retail. A workforce modeling solution can also refer to software demonstrating the number of staff necessary to complete tasks according to workload volumes/output by the time of day, day of the week, or time of year.

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Discussion questions

  1. Summarise the article in your own words. Which single claim would you verify first, and why?
  2. Which claim in this article is most likely to be revised as the sources update? How would you check its current status?
  3. If two sources disagreed about one of these facts, what would you need in order to trust one over the other?

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Key claims and bibliography are generated from the same tracked claims and sources as the article page.